Frequently Asked
Questions
Find answers to common questions about Ollo. Can't find what you're looking for? Contact us!
Yes! Ollo's core features are completely free. You can track transactions, manage up to 7 wallets, set savings goals, track debts, and more at no cost. Premium unlocks advanced features like unlimited wallets, receipt scanning, voice input, and data export.
Absolutely. Your data is stored locally on your device using Isar database. We don't upload your financial information to any cloud server. You have complete control over your data. The only time data leaves your device is if you choose to export it yourself.
Yes! Ollo works completely offline. You don't need an internet connection to track expenses, view statistics, or use any core features. The app is designed to work anywhere, anytime.
You can easily migrate using our redesigned Backup System (v0.9.5). It uses the system share sheet to let you save your data directly to Google Drive, Telegram, or local storage without needing special permissions. Simply share it back to Ollo on your new device to restore.
Premium is available as Monthly, 6-Month, Annual, or Lifetime plans. Subscriptions are processed through Google Play Store. Monthly plans include a 7-day free trial. You can cancel anytime, and your premium features remain active until the end of your billing period.
Yes! Ollo now features Global Currency Support (v0.7.2) with over 160+ currencies and real-time exchange rates. You can easily switch your preferred currency in the settings.
While fully automatic Cloud Sync is in development, our new Backup System allows you to save your backup files directly to your cloud storage apps (like Google Drive) via the system share sheet.
Yes! Voice Quick Record supports 7 languages: English, Indonesian, Spanish, Hindi, Japanese, Mandarin Chinese, and Korean. The app uses natural language processing to understand your spoken transactions.
Our OCR-based receipt scanner works well with clear, well-lit receipts. It extracts the total amount and suggests categories based on merchant keywords. Results may vary depending on receipt quality and lighting conditions.
Yes! Premium users can export transactions to CSV format with filters for date range, wallet, and category. You can also do a full backup as JSON which includes all your data (transactions, wallets, budgets, goals, etc.).
We'd love to hear from you! You can reach us at contact@ollowithyou.com or through our social media channels @ollowithyou. Premium users get priority support.
Currently, Ollo is available only for Android. iOS is in development. A web version may come in the future based on user demand.
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