Frequently Asked
Questions
Find answers to common questions about Ollo. Can't find what you're looking for? Contact us!
Yes! Ollo's core features are completely free. You can track transactions, manage up to 3 wallets, set savings goals, track debts, and more at no cost. Premium unlocks advanced features like unlimited wallets, receipt scanning, voice input, and data export.
Absolutely. Your data is stored locally on your device using Isar database. We don't upload your financial information to any cloud server. You have complete control over your data. The only time data leaves your device is if you choose to export it yourself.
Yes! Ollo works completely offline. You don't need an internet connection to track expenses, view statistics, or use any core features. The app is designed to work anywhere, anytime.
You can backup your data using the built-in backup feature. Export your data as a JSON file and save it to your preferred location (Google Drive, local storage, etc.). Then import it on your new device. We're also working on cloud backup for easier migration.
Premium is available as Monthly, 6-Month, Annual, or Lifetime plans. Subscriptions are processed through Google Play Store. Monthly plans include a 7-day free trial. You can cancel anytime, and your premium features remain active until the end of your billing period.
Currently, Ollo supports setting your preferred currency for display purposes. Full multi-currency support with automatic conversion is on our roadmap and coming soon.
Cloud backup (Google Drive sync) is currently in development. For now, you can manually backup your data as a JSON file and store it in your preferred cloud storage.
Yes! Voice Quick Record supports 7 languages: English, Indonesian, Spanish, Hindi, Japanese, Mandarin Chinese, and Korean. The app uses natural language processing to understand your spoken transactions.
Our OCR-based receipt scanner works well with clear, well-lit receipts. It extracts the total amount and suggests categories based on merchant keywords. Results may vary depending on receipt quality and lighting conditions.
Yes! Premium users can export transactions to CSV format with filters for date range, wallet, and category. You can also do a full backup as JSON which includes all your data (transactions, wallets, budgets, goals, etc.).
We'd love to hear from you! You can reach us at contact@ollowithyou.com or through our social media channels @ollowithyou. Premium users get priority support.
Currently, Ollo is available only for Android. iOS is in development. A web version may come in the future based on user demand.
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