Frequently Asked
Questions
Find answers to common questions about Ollo. Can't find what you're looking for? Contact us!
Yes! Ollo's core features are completely free. You can track transactions, manage up to 7 wallets, set savings goals, track debts, and more at no cost. Premium unlocks advanced features like unlimited wallets, receipt scanning, voice input, and data export.
Ollo is offline-first and stores core data locally using Drift (SQLite). Data leaves your device only when you choose an online feature such as Cloud Sync, AI Scan, Ollo Assistant, or an export destination. See the Privacy Policy for the exact data and providers involved.
Yes! Ollo works completely offline. You don't need an internet connection to track expenses, view statistics, or use any core features. The app is designed to work anywhere, anytime.
You can easily migrate using our redesigned Backup System (v0.9.5). It uses the system share sheet to let you save your data directly to Google Drive, Telegram, or local storage without needing special permissions. Simply share it back to Ollo on your new device to restore.
Premium is available as Monthly, 6-Month, Annual, or Lifetime plans. Subscriptions are processed through Google Play Store. Monthly plans include a 7-day free trial. You can cancel anytime, and your premium features remain active until the end of your billing period.
Yes! Ollo now features Global Currency Support (v0.7.2) with over 160+ currencies and real-time exchange rates. You can easily switch your preferred currency in the settings.
Yes! Ollo features cloud sync via Google Sign-In. Your data is securely synced across devices through encrypted backend. You can also export backups manually as JSON or ZIP files.
Yes! Voice Quick Record supports 7 languages: English, Indonesian, Spanish, Hindi, Japanese, Mandarin Chinese, and Korean. The app uses natural language processing to understand your spoken transactions.
Our OCR-based receipt scanner works well with clear, well-lit receipts. It extracts the total amount and suggests categories based on merchant keywords. Results may vary depending on receipt quality and lighting conditions.
Yes! Premium users can export transactions to CSV format with filters for date range, wallet, and category. You can also do a full backup as JSON which includes all your data (transactions, wallets, budgets, goals, etc.).
We'd love to hear from you! You can reach us at ollowithyou@gmail.com or through our social media channels @ollowithyou. Premium users get priority support.
Ollo is available for Android and iOS. A web version and desktop apps (Windows, macOS, Linux) are in development.
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